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Black Box Corporation announced today that the Company has been awarded an eight-year, $103 million managed services agreement by Miami-Dade County for the Miami-Dade Aviation Department (MDAD). The agreement—which includes two, one-year options for renewal—is to provide telecommunications, data network and shared airport tenant services throughout Miami International Airport and its associated general aviation airports.
“The Miami-Dade Aviation Department has been a valued Black Box customer for many years. Black Box appreciates the confidence that MDAD has placed in our company with the award of this multi-year agreement,” noted Jeff Barton, Vice President of Sales, Enterprise Managed Services. “We look forward to leveraging our proven people, processes and solutions to deliver on MDAD’s commitment to ensure enhanced customer satisfaction for the airlines, tenants and passengers at MIA.”
Currently, Black Box has an on-site team at the airport that performs programming, technical engineering and system design. This includes an on-site IT service desk that serves as the focal point for IT-related service calls and requests. The service desk achieved ISO/IEC 20000 certification for IT Service Management through 2018.
“Black Box has been an integral part of our team. We are pleased that Black Box will continue to support MDAD as we focus on delivering a positive customer experience at MIA,” said Maurice Jenkins, Director, Information Systems and Telecommunications Division, MDAD.
About Black Box
Black Box is a leading technology solutions provider dedicated to helping customers build, manage, optimize and secure their IT infrastructure. Black Box delivers high-value products and services through its global presence and 4,000 team members. To learn more, visit the Black Box website at http://www.blackbox.com.